Testimonials

After suffering from complex women’s health issues for over 22 years, having countless surgeries and a more recent diagnosis of fibromyalgia, I decided that I had to change my whole approach.
I can honestly say, that working with Irena is the best thing that I have done. Irena has listened to me attentively and shown extreme passion to want to help me improve my health and live a happier life. In as little as 6 weeks, she has achieved so much and already made an incredible impact on both my physical and mental health. My menstrual pain has reduced significantly, my mental clarity and outlook are improving and a lot of that is not only down to the changes we implemented themselves but also the time I spend with Irena. She is caring and considerate, I feel at ease talking to her about such private, emotional matters and she responds in such a supportive way. I am so very grateful to have met Irena, her knowledge of women's health is incredible as well as her thorough holistic approach and techniques.
Thank you Irena, I've not only found a fantastic therapist but also a wonderful, kind friend
Kellie

I contacted Irena while being pregnant with my first child. I had gone over my due date and was hoping she could help set my baby girl on her way to avoid an induction. Irena booked me in the same week, and two days later, labour started spontaneously. Even if, in the end, my baby girl had decided to take more time, the acupuncture session was extremely relaxing, and I came out feeling refreshed and in a much more positive mindset. Irena is very friendly, attentive and knowledgeable, and I have since recommended her to friends and family.
Julie

I came to see Irena with sleep issues and low energy, which had been an issue for me over several years. Over the course of my treatments, I began to feel much better, and I went from 2-3 hours of sleep per night to about 5-6. This has been life-changing for me, and I am grateful for Irena's treatments as well as the guidance and support she also offers
Jane

I am working with Irena for a few months now and I’ve seen her passion for helping woman from the very first session.
Her talent is in searching deep and finding solutions that bring more than tangible results. She leads me to trust in my body abilities. She has all the answers I need and also empowering words that help me to be strong and independent on this uncertain journey.
We have long and deep conversations if I need them and let me tell you, Irena is the most beautiful soul that I've ever seen! She got the talent to empower everyone that needs it! I highly recommend getting in touch with this super understanding woman! She is the proof that most angels are women!”
Irena is very passionate about well-being and empowering women to help themselves with her enthusiasm and supportiveness.
Karina

I've loved every single one of my treatments with Irena. Not only does her tactile approach to treatment and depth of knowledge let me know I am in the right hands, but her warm words and open personality also make me feel relaxed and supported. She understands any issue, making it easy and comfortable to talk to her. A beautiful person and amazing practitioner!
Amber

The reason for visiting Irena Lenc was to investigate acupuncture on the left achilles as daily pain......probably caused by an old football injury in my youth. I had four professional treatments that covered my overall wealth, history and lifestyle. Irena was very focused on resolving the achilles pain, and she used acupuncture to support the treatment. So four sessions, and today the pain is almost gone! Simply brilliant!!!
Thank you, Irena, for your professional support.
Lee

Irena really listens and understands my needs. I have a physical and emotionally demanding job, and Irena's calm and direct approach to my treatments are just what I need. I am always left feeling relaxed and rejuvenated. I highly recommend Irena!
Nikki

I am so blessed to have worked with Irena, who helped me regulate my erratic menstrual health and ultimately conceive my son.
With her encouraging and supportive attitude, she helped me to understand the root of my fertility struggles, gave me tons of practical advice, and empowered me with so much knowledge that I could not have found elsewhere.
Not only does she have incredible expertise around everything women's health it seems, but she also understands the emotional toll that a fertility journey can take.
I am filled with so much gratitude for Irena and her guidance which has played a significant role in achieving my dream of motherhood.
Amber

Irena has managed to bring my shoulder pain down quite a few levels, and now we work on keeping it consistent. She is able to both make me feel relaxed while working on the pain and tightness all in one session. I’m always amazed by the results, and Irena is great at explaining exactly how it works and ensuring I understand before continuing on, which is very reassuring.
Amy

Irena is my acupuncture angel, a beautiful person inside and out. Her holistic approach to her treatments makes her a wonderful practitioner. Irena has treated me at the acupuncture clinic, and I know that her treatments have helped with my anxiety, sleep issues and joint pain.
Beverly

I searched for acupuncturists in the Newcastle area because I had read acupuncture could help with the pain. I have a rare muscle disease and wasn’t sure acupuncture would do anything for my pain but I tried to come to my first session with an open mind.
From only a few needles, I experienced instant pain relief that felt so unbelievable that I got quite emotional. There is no cure for the muscle disease I have and the pain does come back but with each session, the relief feels deeper and longer lasting. The treatments are significantly improving my symptoms and less pain means better mobility. Having regular treatments with Irena has also improved my energy levels, my mood and my appetite. People notice after I’ve had treatment because I move better and I’m more relaxed in my body.
Irena listens to your needs and has a holistic approach, offering techniques and advice to get your whole body functioning better. I look forward to my sessions with her and am grateful I found her!
Toni

I have worked with Irena for some months now. I was interested in her Chinese medicine background and she has helped me to establish an optimal cycle using understand how to live with the cycle. She is a very kind, happy, positive and knowledgeable lady who has helped me or should I say remind me how important it is to look after yourself.
Happy me, happy family, happy life.
Claire

I originally came to Irena due to my TMJ pain recurring.When I was originally diagnosed several years ago the consultant had referred me to physiotherapy that included acupuncture which helped a lot so when the TMJ pain recurred I wanted to find treatment as soon as possible without waiting to be referred to a consultant.I searched for an acupuncturist in the Newcastle area to make it easier to attend appointments, luckily I found Irena.
The TMJ pain started to ease from the first appointment. After each appointment the pain lessened and I gained more jaw movement.I have suffered from sinus pain most of my adult life and this is made worse with hayfever. Irena has also helped ease the sinus pain which has made my life so much better. Less pain in my head has made me feel happier, more relaxed and I have more energy.Irena reviews my pain and general wellbeing at each appointment to ensure the correct treatment.She listens to how I feel and has offered valuable advice.I would recommend Irena.
Alyson

I turned to acupuncture after struggling with chronic back pain, digestive, and respiratory problems for many years. Irena is exceptionally attentive in getting to the root of a problem and putting an effective treatment plan in place. Her knowledge and experience in Chinese medicine is obvious, allowing her to make sense of the complexity of the issues I have and explain them to me in simple terms. Irena genuinely cares about ensuring lasting, positive improvements in your health and well-being. I started to see improvements immediately after the first couple of sessions. After 3 months of treatment, issues that have bothered me for a long time have disappeared - I now have more energy and better sleep, and my chronic pain issues have been massively reduced.
James

My first experience of acupuncture (recommended by another happy customer) and it was great! I really appreciate the care Irena takes to get a holistic picture of her clients' health/wellbeing. As well as the treatment, she gave personalised tips on helpful foods, physical habits and even book recommendations to support my journey outside the sessions too. It makes a big difference that Irena is so friendly and knowledgeable, she put me at ease straight away and I could immediately trust that I was in good hands. Highly recommended!"
Beth

Irena is fantastic to work with!
Her passion for natural fertility and woman's health is unparalleled and you will leave every consultation session feeling good about who you are and more excited about the future. I actually feel quite emotional writing it because Irena have truly helped me so much.
She shifted my perspective on how I can use my feminine cycles to harness my creativity, how to incorporate rest and nourishment, and how to deeply heal and connect with my true nature, in a compassionate way at all stages of my cycle. After I started working with Irena my cycles and hormones became so balanced that I actually enjoy all aspects of being a woman again.
I've always felt in every consultation session working with Irena that she deeply cares about me and she tailors her service to me in a way that in so transformative. She takes the time to truly understand what is happening for me and validates my experience which is also healing in itself.
Lauren

Hello, my name is David, having suffered with SCIATICA for several years and arthritis in the knee joint and shoulder joint issues. Having tried my GP and physio, and not got pain relief whatsoever. I also have other health issues where I'm unable to take any strong painkillers. I then got in contact with the Heaton Acupuncture clinic. Who then introduced the lovely young lady, Irena Lenc.
Irena, who is always very professional and makes you very relaxed attending my appointments. For the past 18 months, Irena has been outstanding in my four weekly visits to her clinic. which has greatly helped me with my pain management. Thank you so much, Irena, for all your hard work.
David Tennick

Irena, is a very caring lady. I suffer with chronic migraines.
She listens to your problem. Very knowledgeable in the field of acupuncture.
Makes you feel very comfortable & she explains step by step what she is doing & the benefit you will get from it.
She is excellent & I would definitely recommend her.
Cathy

I started working with Irena after I was diagnosed with PMDD, after struggling for years with hormonal and mental health issues. She was warm and welcoming, professional and kind. I immediately felt comfortable talking about my issues and have found acupuncture relaxing and helpful.
Lucy

After undergoing knee surgery that unfortunately didn't provide the results I hoped for, I was struggling with persistent pain and limited mobility. I decided to try acupuncture with Irena after trying every other option (and facing the possibility of a knee replacement), and it has been a game-changer. The treatments have significantly reduced my discomfort and helped me get back on my feet. I highly recommend her to anyone dealing with post-surgical issues.
Chris Fairs

Having suffered from regular debilitating migraines, Irena was recommended to me by my sister and I have not been disappointed.
This is my first time of receiving acupuncture and I have been delighted by the experience. Irena's skill and professionalism instills confidence and trust in the process.
Over time, the frequency and intensity of my migraines has decreased substantially. I have taken prescribed medicines for migraines, both to stop and prevent migraines. Acupuncture is the first treatment to help lessen the severity and frequency of my migraines.
Hillary

I have been seeing Irena for the past 12 months. I had multiple health concerns, and she has slowly and methodically worked through them, from most to least serious or severe. I am currently feeling the best I have felt in a years, all thanks to her. I suffered a seizure in December 2024, caused by stress and overwork, and she really assisted me in reducing my postictal symptoms and reducing my stress levels significantly. I have also suffered from chronic sinusitis for more than 2 years. Whilst this is still an issue for me at present, she has drastically reduced my symptoms and I am confident that this too will be cured soon. Irena is extremely friendly, attentive and caring and I cannot recommend her acupuncture treatment more.
Adam

After years of suffering from severe back and neck pain, I decided to try acupuncture after a friend—who was already one of Irena’s clients—recommended her. I didn’t have much understanding of how acupuncture worked, but when you’ve lived with constant pain for any length of time, you’re willing to try new things. The morning after my very first treatment, my exact words (no exaggeration) were: “I have the neck of a 20-year-old.”
Irena is a truly fantastic practitioner and an absolute joy to visit. Her skill, care, and professionalism have helped me with a number of issues, and the difference she has made has been remarkable. I cannot recommend her highly enough.
Louise

Quite simply, Irena has changed my life. I started seeing her in January 2025 to help with an issue with my throat and gag reflex that was starting to impact my daily life.
Irena listened without judgment and created a treatment plan based off a wide range of personal, historical and medical information.
I saw her weekly for the first few months and noticed an impact within that first two weeks and within 6 months, my problem was gone.
Irena is kind, compassionate and brilliant. I could not recommend her enough, she delivers a stellar and professional service with fantastic results.
Molly

I have suffered from Restless Leg Syndrome for many years and it had been gradually getting worse until the only solution was to get out of bed every night and walk around for about 20 minutes. I did not want to have to take medication and so decided to try acupuncture. I have to admit that I was sceptical but my symptoms completely disappeared after one session. There have been some re-occurrences but they have lasted only for a night or two and been much less severe than previously. Irena has been fantastic, she makes you feel very comfortable and is reassuring when symptoms have returned, explaining why this might happen.
I would absolutely recommend trying acupuncture with Irena for RLS, and would definitely consider using her to help with other conditions in the future.
Karen

I can’t recommend Irena highly enough. She has been absolutely amazing in helping me overcome chronic back pain and long-standing sleep issues. After around six months of treatment, the improvement has genuinely been life-changing.
I’m moving better, sleeping better, and feeling more like myself again. Irena is professional, knowledgeable, and clearly cares deeply about her patients. Highly recommended.
Steven

Irena's suggestions and guidance were very helpful to my husband and I have learnt a lot from her.
Having an attitude towards what one consumes as medicine and also being mindful of the season is a very holistic way of being.
Irena was so supportive. The most helpful aspect for me was that she answered any questions I had so quickly. And because she is very approachable I felt that I could ask.
Our love and gratitude to you dear Irena
Jane

Irena is an exceptional acupuncturist with extensive experience and a deep understanding of her craft, honed through years of dedicated study. Her thoughtful and intuitive approach makes me feel safe, supported, and cared for – both physically and emotionally. Irena carefully plans her treatments while remaining adaptable to her clients' immediate needs, guided by her strong intuition.
After consistently visiting Irena for over a year, I'm thrilled to have avoided surgery and addressed multiple health issues along the way. Her genuine passion for her work shines through in her dedication to each client's well-being. Irena empowers her clients with gentle guidance, sharing her wisdom and knowledge to help them self-heal. A testament to her thoughtful nature was a personalised gift she gave me, rooted in Chinese nutrition, which immediately improved my digestion.
I wholeheartedly recommend Irena – her expertise, compassion, and commitment to her clients make her an outstanding practitioner.
Bella

I developed symptoms of a frozen shoulder months earlier and acupuncture was recommended. I was feeling very despondent with my symptoms and really keen to explore this treatment.
Irena is very caring, understanding and I feel very positive and supported. She encourages open conversation and I feel very relaxed. She fully explained the nature of the treatment and what was planned.
The treatment is in a warm, comfortable environment.
I have marked reduced symptoms and feel a definite improvement.
I am fully aware the initial problem has a long recovery time but feel the acupuncture is significantly helping.
Paula Dean

I went to see Irena in July 2025 as I was suffering from the side effects from hormone medication, which was prescribed to me from the Freeman Hospital after having had prostate cancer surgery. In particular hot flushes . These happened during the day, but mainly at night and were quite severe. Irena listened very patiently to my woes and suggested a course of acupuncture. Over the weeks and months since, although the flushes are still happening, they are not as frequent or severe. With the help from Irena and her treatment I now feel that I am now in a position where I can manage the side effects more so that they do not interfere with my social life. On one of my visits I had an irritating cough for which Irena treated me some acupuncture in my thumb, of all places. And to my surprise it had an almost immediate affect and the cough stopped. I was amazed and relieved.
I find Irena to be a very professional and patient practitioner and I would have no hesitation in recommending her to anyone who is having similar problems to mine, or indeed any other ailments from which they may benefit having acupuncture.
Richard Nye

I feel blessed to have found Irena who has helped me with chronic pain issues (where my GP failed), stress and ultimately fertility. Irena welcomed me into the clinic with her warm welcoming smile and made me feel at ease (at a time when i was feeling in great pain and fed up). I have never looked back where my health is concerned, and I still attend bi-monthly for maintenance. I no longer rattle with medication when I walk!
Irena’s approach is always tailored to my individual needs, ensuring that each session addresses not just the symptoms but the underlying causes of my issues. Her genuine dedication to her clients’ wellbeing shines through in every interaction, and she is always willing to go the extra mile to ensure that I am comfortable and informed throughout the process.
Over the last 12 months, I have found that my overall health and resilience have improved, and I feel empowered to take control of my own wellbeing thanks to her guidance and expertise. I trust Irena explicitly and confided in her that myself and my partner were trying to start a family, she was a true fountain of knowledge and advised holistically on how to help the process. Being over 40 we didn't think it would be an easy journey to start however i strongly believe that Irena's passion and knowledge helped us to conceive in a short space of time without any stress and we are now due make our family a family of 3 from this year.
I am truly appreciative of the care, support and friendship Irena has provided, and would wholeheartedly recommend her to anyone seeking compassionate and effective holistic health care as she is a fantastic therapist and a wonderful, kind soul. My sessions with her are always a haven or release and recovery. I cannot thank her enough.